Terms & Conditions

Thank you for taking the time to read through our official Terms & Conditions. If you have any questions or concerns, feel free to contact us.

You should carefully read the following Terms & Conditions. Your purchase or use of our products or services implies that you have read and accepted these Terms & Conditions. Also, read the product descriptions and features before you purchase any product.

Documentation Copyright

Our User Guides are the exclusive copyright of KreativeLizard. You may not reproduce or redistribute our User Guides, nor post them on any website or other file-sharing mechanisms.

Software License

All of our PHP and HTML source code is released under the GNU General Public License (GPL) to ensure it is 100% compatible with Joomla!

Limited Usage Granted

You have the right to use our products on as many concurrent sites as your permissions provide for. The products can be used as long as the usage complies with the rest of the Terms & Conditions.

Modifications

You can make any necessary modifications to our products to suit your purposes. It is not permitted to change or remove the copyright information in the source code.

Downloads

There is no download limit during the subscription period. Download of your subscribed version is only available during the term of the active subscription. You will no longer be able to download once your subscription has expired.

Return/Refund Policy

Since our products are downloadable files, refunds are only granted in exceptional circumstances. If you feel that one of our products does not perform as described on our website, please contact us and we will do our best to resolve the situation.

Privacy Policy

We are committed to protecting your privacy. When you make a purchase from us, we receive some personal information about you from the payment gateway, including your name, email address, and country of residence. We do not receive any financial information other than the price you paid. We retain this information securely for a limited time for the sole purpose of resolving any queries that may arise in connection with your purchase. We will never use this information for any other purpose. We will never send you unsolicited emails of any kind. We will never sell or disclose your personal information to any third party unless compelled to do so by law.

Warranty

Our products are provided "as is" with no expressed or implied warranty of any kind. We do not guarantee that they will function as you wish or in all environments. In no event shall we be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.

Updates

All products are always designed for the latest version of Joomla! on the release of our product, but we can give no guarantee that the product will run either with previous versions or future versions of Joomla!

Support

We offer support as a part of your purchase during your subscription period. Continuation of support may be obtained by renewing the subscription. We support guidance for installation issues, assistance with available features and configurations, providing patches for valid bugs whenever possible and assistance for small style changes. For technical issues, we try our best to respond within 24 hours. Sales & Billing issues will be handled within 12 hours. Support is provided through our ticket system.

Keep in Touch

Keep in Touch

Updates, upcoming products, and great deals!